At Horestco, we ensure the goods delivered are thoroughly checked and inspected before delivery. We do not encourage any refunds or return without a valid reason, however we encourage customers to check the goods upon delivery. If the item is returned upon delivery with a valid and acceptable reason, Horestco will re-deliver the goods at its own cost after rectification or exchange one to one.
If returned items need to be picked up from a customer’s place ,a pickup fee will be applicable apart from Your initial delivery fee. No refund or exchange is accepted on custom made or make on order items.